Our concierge support for booking lives at 10am to 6pm(JST) , and we are closed on Sat.(AM) , Sun.
Thank you for your understanding.
*The reservation service fee(JPNEAZY commission) is non-refundable for any reasons after the reservation is completed.
*The reservation service fee is included 10% to 15% of the total amount paid.
*The date, time, and number of guests for a reservation can be changed only once.
*The date of cancellation fee will be charged based on each restaurant's business day and JPNEAZY's business day.
[ Standard ]
In case of Arrival 15mins late, it is cancelled and cancellation fee needed.
On the day: 100%
1day before: 50%
2days before: No charge
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