×On Apr.28th(Sun.),29th(Mon.), and from May 3rd(Fri.) to 6th(Mon.) , JPNEAZY concierge(not restaurants) are closed due to the National holiday.
(If you have already made your reservation on Apr.28th,29th, and from May 3rd to 6th, of course your reservation is guaranteed. )
Thank you for your understanding.
Katsuhiro Ninomiya
Cancellation Policy
*The reservation service fee(JPNEAZY commission) is non-refundable for any reasons after the reservation is completed.
*The reservation service fee is included 10% to 15% of the total amount paid.
*The date, time, and number of guests for a reservation can be changed only once.
*The date of cancellation fee will be charged based on each restaurant's business day and JPNEAZY's business day.
[ Strict ]
In case of Arrival 30mins late, it is cancelled.
On the day: 100%
1day and 2days before: 50%
3days before: No charge
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