Cancellation Policy

*The reservation service fee(JPNEAZY commission) is non-refundable for any reasons after the reservation is completed.

*The reservation service fee is included 10% to 15% of the total amount paid.

*The date, time, and number of guests for a reservation can be changed only once.

*The date of cancellation fee will be charged based on each restaurant's business day and JPNEAZY's business day.

[ Standard ]
Cancellation fee: 27,500yen per person.
In case of Arrival 15mins late, it is cancelled.
On the day: 100%
1day before: 50%
2days before: No charge